DeliWork® · Occupational health
A clinic inside your operation.
On-site medical staff, examinations that meet the standard and a record that holds up under inspection. You contract a complete service, not a list of separate tests.
Who makes up the service
A full team, not an isolated doctor.
We define the staffing according to the size and risk level of your operation: from a nursing service to a full medical service.
Your company does not recruit, hire or cover absences.
Specialised service registered with REPSE Ministry of Labour · STPS/UTD/DGIFT/AR121225/2023. Tax-deductible and with no labour liability for your company.
General practitioners at your facilities
Trained in occupational health, with medical supervision throughout the shift.
Occupational medicine specialists
Fitness-for-duty certificates, classification of occupational risks and the cases that require specialist judgement.
Nursing staff
General or with a diploma in occupational health: wound care, vital signs and first-aid stock.
Paramedics
For your events and for day-to-day care: on-site emergencies, stabilization and transfer.
Clinical psychologists
On-site emotional support and psychosocial risk assessment.
Dietitians
Individual assessment and guidance in industrial cafeterias.
What is included
From hiring to exit.
We support the employee's full cycle, and every step — consultation, test, vaccine, certificate — is recorded in the same electronic health record. Not in records scattered across several suppliers.
Delihealth’s Electronic health record NOM-024-SSA3-2012Last consultation
14 August 2026 · Occupational medicine
- Reason
- Annual periodic review
- Finding
- Mild hearing loss in the left ear
- Action
- Mandatory use of hearing protection; review in 6 months
Vital signs
- 124/78BP
- 72HR bpm
- 1.74Height m
- 26.1BMI
- Entry, periodic and exit medical exams With the panel your industry requires and the fitness-for-duty certificate signed by a specialist, without subcontracting the laboratory: it is handled by DeliLab®, our own laboratory. The detail is described below.
- On-site clinic and nursing Day-to-day care, wound care and case follow-up, shift by shift.
- Psychosocial risk and organizational environment Assessments, stress management workshops and the documentation the authority requires.
- Training with DC-3 certificates The DC-3 is the form the Ministry of Labour uses to verify that you trained your workforce, and it is the first thing an inspector asks for. We deliver the course, issue the certificate for each worker and hand over the complete record.
- Programs built on OSHA 10- and 30-hour criteria The international health and safety standard, adapted to Mexican operations. The 10 hours are for operational staff; the 30 hours, for supervisors and safety leads. It is what clients who audit their suppliers ask for.
- Support through certifications Manuals, logs and procedures ready for internal or client audit.
DeliLab® · Clinical laboratory and diagnostic studies · Nationwide coverage
Your workforce’s tests, with no intermediaries.
The laboratory is part of the group, so your workforce’s exams do not go through a third party: sample collection comes to your facilities, in any state of Mexico, the study is processed on our own platforms and the result is added to each employee’s record without manual entry.
Get a quote for your workforce’s tests In any state of Mexico
Entry, periodic and exit panels
- Complete blood count, blood chemistry and urinalysis
- The panel is put together according to the role and the risk of your operation
- It closes with the fitness-for-duty certificate signed by a specialist
Diagnostic studies
- Air and bone conduction audiometry, with interpretation
- Spirometry with interpretation
- Chest X-ray, and of whichever region the role requires
- Stress test and ophthalmological assessment
Drug testing, with confirmation
- Five and six drug-of-abuse panels in urine
- Quantitative confirmation by spectrometry when the result is going to support an employment decision
- Alcohol in urine and in blood
Exposure monitoring
- Lead, arsenic, cadmium, mercury and nickel
- Phenol and methylhippuric acid in urine
- Serum cholinesterase
- Bacteriological water analysis
Every run carries its controls and every result is validated by a responsible chemist before it goes out. What changes is where the sample is taken, not how it is processed.
Medical exams · Nationwide coverage
Pre-employment, periodic and exit exams, at your facilities.
Our team goes to each of your sites, in any state of Mexico, with the sample collection and diagnostic studies each job requires. Every exam ends with a fitness-for-duty certificate signed by an occupational medicine specialist.
Get a quote for your exams In any state of Mexico
Pre-employment
Before hiring. It confirms the person can perform the job and sets the baseline of their occupational health.
Periodic
As often as the risk of each job requires. They catch early what the work may cause, and follow it up.
Exit
When employment ends. It documents the person’s health on leaving and protects your company against claims.
In line with Mexican regulations. Exams are performed under NOM-030-STPS-2009, on preventive occupational safety and health services, and under the standard for each risk —such as NOM-011-STPS-2001 for noise and NOM-010-STPS-2014 for chemical agents—. The record is kept under NOM-004-SSA3-2012 and NOM-024-SSA3-2012.
Your company receives the fitness-for-duty certificate; clinical results stay in the employee’s record.
What if you already have a doctor?
Where is the record of the employee who left three years ago?
Most of our clients already had an on-site physician when we arrived, and they still do. Our role is not to replace them: it is to provide the team, the tests and the record their work rests on. These are the six questions that do not depend on them.
- Who is on duty this week, if they are on holiday or have left the company?
- Who signs the fitness-for-duty certificates in the meantime?
- Who responds on the night shift and at the weekend?
- Who administers NOM-035, and what do you do with the case that comes back needing referral?
- Who runs the lab and imaging work, and who interprets it against each employee’s job?
- The day they leave, what stays with the company?
None of them is their responsibility: these are eleven separate roles and they are one person.
The difference
One person cannot be a team.
| What changes | In-house doctor, unsupported | With Grupo Médico Delihealth’s |
|---|---|---|
| Coverage | The days they are there | 365 days, with guaranteed cover |
| Nights and weekends | — | 24/7 medical guidance |
| Fitness-for-duty certificates | The doctor signs them | Backed by occupational medicine specialists |
| Laboratory and diagnostic studies | Contracted separately | Included, and read against the job |
| NOM-035 | Only the questionnaire, once completed | Administration, results, referral and a panel for Human Resources |
| Record | In whatever format each doctor keeps | Electronic, NOM-024 certified |
| Under inspection | Assembled when the visit arrives | Logs and certificates up to date |
| Multiple sites | One physician per site | The same standard at all of them |
| If they leave | The history leaves with the person | The record stays |
| Before STPS | — | Specialized service with REPSE registration |
| For tax purposes | Payroll, seniority and severance | Deductible expense, with no employment liability |
NOM-035-STPS-2018
NOM-035, handled from the phone.
The questionnaire is completed in the Delihealth’s App or through a QR code, with no app to install. Answers are anonymous and your company receives only the aggregated result. Anyone who comes out at high risk is seen by a Grupo Médico Delihealth’s clinical psychologist the same day, and your company keeps the record the inspector requires.
Delihealth’s Salud® Virtual Medical Consultation NOM-035
Anonymous questionnaire
No one knows it is you. Your company receives only results grouped by area.
My job demands a great deal of mental effort.
- Always
- Almost always
- Sometimes
- Almost never
- Never
Reference DH-8F2A · no name, no email
Delihealth’s Salud® Virtual Medical Consultation My result
Only you see this screen
Psychosocial risk level
High
None · Low · Medium · High · Very high
- Organization of working timeHigh
- Factors inherent to the jobHigh
- Leadership and relationshipsMedium
- Work environmentLow
Confidential video consultation, today.
Your company does not receive individual data.
Delihealth’s for Business Company dashboard NOM-035 · Dashboard
Tultitlán site · 2026 campaign
- ProductionHigh
- WarehouseMedium
- QualityMedium
- AdministrationLow
- Leadership · 4 responsesNo breakdown
Compliance file7 of 7 documents ready
Download PDFNext administration: October 2028
Anonymity is not a promise, it is the architecture. The app confirms you are an employee of the company and issues a single-use reference; answers are stored separately from your name. No dashboard breaks down a group with fewer than seven responses, because in a small area a breakdown gives the person away.
What the inspector checks
Seven documents, not a questionnaire.
Running the survey is not compliance. What the Ministry of Labour asks for is a complete record, and that is where most companies fall short: there are companies with the questionnaire completed and not a single control measure. The module assembles it when the campaign closes.
- PolicyOn the prevention of psychosocial risk and workplace violence, signed by the company.
- Complaints mechanismAn anonymous channel with a reference number for reporting workplace violence, fully traceable.
- ResultsIdentification and analysis by category and domain, scored according to the standard.
- Control actionsA pre-loaded program covering the domains that scored high, with an owner and a due date.
- ReferralsA record of who was seen, without exposing their result to the company.
- CommunicationEvidence that staff were informed: notices, announcements and sign-in sheets.
- TrainingCertificates for the information delivered to staff and to those administering it.
Up to 15
employees
- Policy and communication
- Preventive measures
- Severe traumatic events
16 a 50
employees
- All of the above
- Identification of risk factors
- Results communicated to staff
More than 50
employees
- All of the above
- Assessment of the organizational environment
- Representative sample, calculated by the system
It repeats every two years, and the module remembers. Identification and assessment of the organizational environment are re-run every 24 months; severe traumatic events, every time one occurs. There is no such thing as an "NOM-035 certification" from the Ministry of Labor: what counts under inspection is the file, and fines range from 250 to 5,000 UMA per infringement.
Continuing medical education
The team that looks after you is up to date.
In an emergency inside your facilities, the first minutes are handled by whoever is there. That is why our medical and nursing staff keep their emergency certifications current with international guidelines, and revalidate them at each renewal.
Certifications issued by
- BLS · Basic Life Support Cardiopulmonary resuscitation and use of the automated defibrillator. This is the course that turns a bystander into a useful first response. American Heart Association
- ACLS · Advanced Cardiovascular Life Support Management of cardiac arrest and the arrhythmias that precede it, with drugs and advanced airway management. American Heart Association
- ATLS · Advanced trauma life support The assessment and stabilization protocol used worldwide for serious injuries. It is the one that matters when the accident happens at your facilities. Committee on Trauma · American College of Surgeons
- PHTLS · Prehospital trauma life support Care for the injured before reaching the hospital: transport, immobilization and bleeding control. NAEMT
Monthly webinars for your workforce
Online sessions on the health topics that weigh most on your operation, with a virtual library of recordings available only to your company.
And the training the law requires
DC-3 certificates filed with the Ministry of Labour and 10- and 30-hour OSHA courses. The detail is set out below.
BLS and ACLS are issued by the American Heart Association; ATLS, by the Committee on Trauma of the American College of Surgeons; PHTLS, by NAEMT. Trademarks of their respective owners. Grupo Médico Delihealth’s works with training centers accredited by each organization.
With what backing
You comply with the authorities and with your clients.
International standard
- Assessments using OSHA criteria adapted to Mexican operations
- OSHA 10 h and 30 h training
- Manuals and procedures with an international approach
Mexican regulation
- DC-3 certificates across different areas
- Training that meets what the labor authority requires
- Record and logs ready for inspection
Legal contracting
- Registered in the Registry of Specialized Service Providers (REPSE) of the Mexican Ministry of Labor
- Authorization STPS/UTD/DGIFT/AR121225/2023, verifiable in the public registry
- That is why the service is tax-deductible for your company and the contract withstands review
Following the recommendations of the Consejo Nacional Mexicano de Medicina del Trabajo, A.C., Mexico’s national council of occupational medicine
The first step
Before changing anything, we assess what is missing.
We come to your facilities, walk through them with your team and deliver an assessment of your operation, at no cost and with no commitment. If your current medical service already covers everything, we will tell you so with the same clarity.
What you receive A proposal with the scope, the staffing your operation calls for and the terms in writing. Not a generic brochure.
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